Booking rules

You can book a cottage by:

  1. Filling in the on-line booking form on the website
  2. Sending an e-mail request: info@sorola.ru
  3. Calling the reservation department by phone number: +7 (931) 340 08 40

Payment procedure

The reservation is considered guaranteed, if you received a confirmation of request, the prepayment is done or the full price of booking is payed. Prepayment is charged as a guarantee of your arrival.

Prepayment is the amount of 50% of the total rental price of the cottage and should be paid within 7 days after the reservation is done.

If the reservation is canceled less than 30 days prior to the arrival, a penalty of 50% of the total amount of the cottage rental price is charged from the customer.

Accommodation

The park hotel has the right to refuse to accommodate guests in the absence of the documents confirming their legal presence in the territory of the Russian Federation, in accordance to the Law of July 18, 2006 No. 109-FZ.
Accommodation in the hotel citizens of the Russian Federation is possible only with the document proving your identity (Russian passport, military ticket, for children under 14 years - a birth certificate).
Check-in without the above documents is impossible.
Check-in time is from 15:00 pm / Check-out before 12:00 pm Moscow time.
Late check-out until 20.00 is booked in advance and is paid at a rate of 50% of the cottage rental price per day.
In case of delay of departure of the guest the payment for accommodation is charged at a rate of 20% from the price of a cottage, for each hour of a delay.


Children and extra beds:

  • extra beds and baby cots are available on request;
  • need to be confirmed by the hotel for this service;
  • children up to 2 years are provided with a child bed - free of charge;
  • children up to 7 years without providing extra space - free of charge;
  • children under 2 years old are charged for extra beds.

Parking area

If you require more than 1 parking space per cottage, please inform the administartion of park hotel in advance.

Draw your attention to

Accommodation with pets is not allowed.
Smoking is allowed in special areas. Smoking in cottages is prohibited.
Sauna is not included in the rental price and is paid separately. Brooms are prohibited.